---
title: Your Role in the Process
slug: your-role-in-the-process
docTags: 
createdAt: 2022-04-13T23:23:46.000Z
---

Saks brand-direct marketplace leverages Mirakl as our middleware platform.  Our APIs are hosted by Mirakl, which you will use to import your products & offers and process orders in the marketplace.  As the operator, Saks handles refunds and all customer queries.

![](https://api.archbee.com/api/optimize/jkjvFoAhcCOuXl4gtNIld/ugJqWcOl-pDFu3pchWm-V_roles-in-the-saks-marketplace-1.png)